This website, https://tradingossmachines.com (the “Site”), is being made available to you free-of-charge. The terms “you”, “your”, and “yours” refer to anyone accessing, viewing, browsing, visiting or using the Site. The terms “we”, “us,” and “our” refer to TRADING OSS MACHINES. and its affiliates and/or subsidiaries.

We reserve the right to change the nature of this relationship at any time, as well as to revise these Terms and Conditions as needed.
As a result, you should review these Terms and Conditions on a regular basis.
Unless the law mandates it, any changes will not apply to orders we have previously accepted.
If you break any of these Terms and Conditions, you will be held liable.

The most recent version of the Terms & Conditions can be found here.
Acceptance of these Terms and Conditions is implied by your use of the Site.
Please do not enter the Site if you do not agree to these conditions.

HOW DO I ORDER VIA THE WEBSITE?

You will receive an order receipt confirmation email from us after placing a purchase, confirming that we have received your order.

We will update your orders with the title “SHIPMENT PROCESSED” once we receive your money.Please note that these emails do not mean that your order has been accepted or confirmed. Your order constitutes an offer to us to buy a product.All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you a shipping confirmation email confirming the shipment of your order with the title “SHIPPED”.

Your order will only be accepted by us and a contract will only be formed with us when we send you the shipping confirmation. The contract will relate only to those products whose shipment we have confirmed in the shipping confirmation. We will not be obliged to supply any other products which may have been part of your order but are not included in the shipping confirmation. We reserve the right to cancel your order at any time before we have accepted the order and shipped the products and we may rescind our acceptance and cancel your order where:

(1) there has been an obvious error in price;

(2) the product probably cannot be shipped to the designated address due to the change of custom’s policy or import control of certain country or other Force Majeure event; or

(3) the product is no longer in our or our third party fulfillment provider’s inventory.

Please do not place your order with anyone or anybody claiming to be an official representative of us over email or Skype or any web site other than the Site. It can be a scam and your confirmed order may never be delivered in such cases. We are not bound by such order, we will not be responsible to offer any kind of compensation in such cases, and we will not be liable for any and all losses or damages arising out of such cases.

DELIVERY SERVICE

Delivery will only be arranged after the order is fully paid. Delivery service is provided by third parties such as DHL. Please note that unless otherwise stated on the Website, the delivery time periods are just estimates, and they are not guaranteed delivery times and should not be relied upon as such.

Delivery of the products shall be CIP (carriage and insurance paid to (named place of destination) in accordance with Incoterms 2010) to the designated location. You shall obtain in due time, any and all approvals, permits, authorizations, licenses and clearances required by the applicable laws for the import of the products to the country where the designated location is, and shall be responsible for any and all additional expenses, fees and charges in relation to such import.

Upon delivery of the products to the carrier, it shall be deemed completion of our delivery, and the title and the risks of damage and loss of the products shall be transferred to you.

LOST PARCEL

You are entitled to issue a written enquiry to us if we have already issued the Shipping Confirmation but failed to deliver the products in accordance with the Shipping Confirmation. You are entitled to cancel the order if we failed to deliver the products to the carrier within 60 days after the receipt of your written enquiry.

REFUNDS

The product’s refund policy is specified on the webpage of each product.

DEFECTIVE PRODUCT AND REPAIRS DUE TO PRODUCT ERROR

If your item is defective due to product error (excluding defects under Warranty Limitations) within the warranty period, you may return it to the manufacturer as per there terms of warranty for a repair at your own expense under the terms of the warranty, but without undue delay upon discovery of the product’s defect. A repaired product order will be shipped when the original item is received and processed at our service processing facility. You shall bear the return shipping fees on your own.

WARRANTY PERIOD

Manufacturer warrant the product, its components and labor to be free from defects in material and workmanship under regular uses defined in user manuals and this Warranty during the warranty period. The warranty period of certain product is specified on the page of that product and commences on the date of delivery of the product to the carrier.

PROTECTION

This warranty is non-transferable and is enforceable only by the original purchaser. Any product that has not been purchased as new from us or our authorized vendor and/or its associates is expressly excluded from this warranty. This warranty does not apply to products that are obtained as a result of the purchase of a product not sold by us.

We shall not be responsible for any incidental or consequential damages incurred and/or occurred in connection with the product or its purchase. Our responsibility is limited solely to the product itself. We assume no responsibility for any loss or costs due to third party’s or your loss of profit, or any other indirect loss or costs however incurred.